SHIPPING & RETURN

SHIPPING & RETURN POLICY

SHIPPING

We are happy to offer free shipping on orders over 49$ for Canada and over 99$ for USA. All other shipping fees are calculated based on destination and weight of product. These costs are based on current Canada Post rates. 

RETURNS

At this moment, we do not accept returns. Every item purchased is a final sale.

However, we know some items we carry are fragile and might be damaged in transit. If this ever happened, please notify us by email with a photo of the damaged good within 10 days of reception. We will gladly send you a new one at no charge or simply offer you a full refund.

Please send us an email here with your order number and photos:

info@douxmoments.com

 

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